Privacy Notice
We at Securitas Group respect your integrity.
About this Privacy Notice
This privacy policy ("Privacy Policy") is applicable to the processing of your personal data that you submit to us through this website in order to receive information and materials from us. The purpose of this Privacy Policy is to provide users of this website (jointly referred to as "users" or "you") with information on how Securitas Group processes the personal data you share with us when using our contact forms on this website.
Please note that this website may contain links to non-Securitas Group websites. The Securitas Group is not responsible for the privacy policies or practices of such websites.
Responsibility for the processing of personal data
Securitas BH d.o.o. is the controller of personal data processing. This means that Securitas is responsible to ensure processing is compliant with applicable laws in relation to personal data.
Categories of personal data
The following information will be processed when request information from us.
Contact information: e-mail, name, company, country and your message to us.
Browsing Information: IP-number
The purpose and lawful basis for the processing
Securitas is processing the personal data you provide to us or that is a result of your use of the webpage as described below:
Purpose of processing |
Lawful basis for processing |
Retention period |
To fulfill your information request to receive information or materials from us, such as brochures or reports |
Consent |
We retain your personal information only for as long as is necessary to complete your request or for as long as is required by law |
Who do we share your personal data with?
Service Providers and Subcontractors: Your personal data will be processed by our service providers and/or subcontractors (including but not limited to data storage service providers, production development agencies, customer research and operations management companies, technical support and maintenance of the service) on instruction from Securitas. All service providers and subcontractors act as Securitas personal data processors and are under contractual arrangements only allowed to process data for the purposes as set out above. Furthermore, the personal data processor (service provider or subcontractor) and those acting under instructions of the processor will not access more personal data than is required for the performance of the service covered by the agreement with Securitas.
Securitas Group: Your personal data may be processed by companies within the Securitas Group that provide services to Securitas in relation to your request such as product development, support and administration. In such case, Securitas Group companies act as Securitas personal data processor or joint controller with Securitas. The personal data processor or join controller may only process personal data in accordance with the purposes or instructions provided by Securitas for the processing. Furthermore, the personal data processor (Securitas Group company) and those acting under instructions of the processor will not access more personal data than is required for the performance of the service covered by the agreement with Securitas.
Government agencies: Securitas may share your personal data with government agencies (such as the police, the tax authority or other authorities) if we are required by law to do so, or if you have agreed that we do so. We may also share your personal data with government agencies when we believe in good faith that it is necessary to protect our rights, protect your security or the safety of others, investigate crimes, or respond to a government request. Government agencies that receive your personal data will be the data controller for such processing, which means that it is not Securitas who governs how your personal data, if shared with an authority, is processed. Thus, if your personal data is shared with authorities, this Privacy Notice will not cover that processing.
Other third parties: Securitas will not sell, trade or in other ways forward your personal data to third parties outside the Securitas Group unless you have given a separate consent.
Where we are processing your personal data
Securitas Group companies: We may share your personal data to our subsidiaries or affiliated companies for the purpose of that the relevant subsidiary or affiliated company will process your personal data to respond to your request. Consequently, we will only transfer your personal data to the subsidiary or affiliated company that needs to receive your personal data in order to provide you with the information you have requested. By submitting the request form you consent to our transfer of your personal data to our subsidiaries or affiliated companies that may be established in a country outside the EU/EEA (i.e. a so-called third country), including countries which the EU Commission does not consider to have an adequate level of protection for personal data. Please be aware that countries which are outside the EU/EEA may not offer the same level of data protection as the EU/EEA and, thus, you may not have the same rights as under the laws applicable to us.
We may transfer your personal data to third party service providers established in the following countries outside the EU/EEA: India. You can find further information about the rules on data transfers outside the EU/EEA, including the mechanisms that we rely upon, on the European Commission website which you can visit by clicking here.
How we protect your data
Securitas takes appropriate technical and organizational measures to protect your personal data and Securitas is constantly working to protect your personal data from accidental or unlawful destruction, loss or alteration, unauthorized disclosure of or unauthorized access to the personal data transferred, stored or otherwise processed by Securitas.
Your rights
We respect you integrity and your rights under legislation related to the processing of personal data. The rights you have mean that you can request a copy of the personal data we process about you, you can request incorrect information about you to be corrected and even under certain conditions you can request erasure of information. You may also in some cases have the right to object to Securitas' processing of your personal data and to exercise your right to data portability.
Changes to this Privacy Notice
We reserve the right to change this Privacy Notice. If we make any changes to this Privacy Notice, we will notify you by announcing the update of the Privacy Notice online or in another appropriate manner inform you of the updated version. This Privacy Notice was last updated on December 15, 2020.
Complaints and Contact information
If you have any questions regarding the processing of your personal data, this Privacy Policy or otherwise have comments on Securitas' processing of your personal data, please contact our privacy team on:
Contact our privacy team on
Securitas BH d.o.o.
Att: Privatnost podataka - pravna služba
Bačići 3, 71 000 Sarajevo, BiH
info@securitas.ba
Contact our data protection officer on
Securitas BH d.o.o.
Att: DPO - Data Protection Officer - pravna služba
Bačići 3, 71 000 Sarajevo, BiH
info@securitas.ba
You also always have the right to lodge complaints to your Data Protection Authority if you have objections in relation to our processing of your personal data.